Shipping Policy for Tzaara Boutique
1. Introduction
At Tzaara Boutique, we aim to provide you with a seamless and pleasant shopping experience. This Shipping Policy outlines all relevant details regarding the shipping and delivery of our products.
2. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after 4:00 PM IST will be processed on the next business day.
- If there are delays due to high order volume or unforeseen circumstances, we will notify you promptly via email or phone.
3. Shipping Rates & Delivery Estimates
We offer both Standard Shipping and Express Shipping options.
- Standard Shipping: Delivery within 5-7 business days. Shipping charges depend on your location and order value.
- Express Shipping: Delivery within 2-3 business days at an additional cost.
Delivery times are approximate and may vary based on factors such as carrier delays, customs processing, or public holidays.
4. Shipping Destinations
Tzaara Boutique ships to most locations across India and select international destinations.
For international shipping, customers may be responsible for applicable customs duties, taxes, or other charges as per their country’s regulations.
5. Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number to monitor your shipment’s progress.
6. Shipping Restrictions
- We currently do not ship to P.O. Boxes or military addresses.
- Certain products may be restricted from shipping to specific locations due to legal or carrier limitations.
7. Shipping Issues and Delays
While we strive to ensure timely delivery, factors such as natural disasters, unforeseen weather conditions, or strikes may lead to delays. Tzaara Boutique is not liable for delays caused by such external factors.
For assistance in case of delays, contact us at [email protected]
8. Damaged or Lost Packages
- If your order arrives damaged, please email us immediately with photographs of the package and the product at [email protected]. We’ll assess the situation and provide a resolution.
- For lost packages, please report the issue within 7 days of the expected delivery date. Tzaara Boutique will work with the carrier to investigate and resolve the matter.
9. Returns and Exchanges
At Tzaara Boutique, we adhere to a strict No Refunds or Returns policy. All sales are final. We recommend reviewing the product details thoroughly before making a purchase. If you have questions about a product, please contact our support team prior to placing your order.
However, exchanges and alterations are available for Ready to Dispatch products.
10. Contact Us
If you have further questions or concerns about shipping, feel free to reach out to us via:
- Email: [email protected]